Frequently Asked Questions (FAQ)
Our AUVETO integration kits are custom-tailored specifically for older Toyota and Lexus vehicles equipped with factory infotainment systems (such as Toyota or Lexus). Because compatibility depends strictly on your car’s exact model, production year, and head unit type, we highly recommend contacting us at auveto@gmail.com for a guaranteed compatibility check before placing your order.
Not at all. The AUVETO car interface is a premium retrofit solution that upgrades your existing factory OEM head unit. It brings full Apple CarPlay and Android Auto functionality directly onto your original screen, fully preserving your vehicle’s classic luxury interior aesthetic without requiring a cheap aftermarket look.
Absolutely not. We engineered our integration kits to offer 100% factory system retention. Your factory reverse/360° cameras, steering wheel buttons, climate control displays, and center console joysticks or touchpads will continue to function seamlessly alongside our smart interface.
Our kits support both seamless wireless and wired connections. For wireless mode, the AUVETO interface utilizes premium automotive-grade Bluetooth and ultra-stable 5GHz Wi-Fi chips. Once the initial setup is complete, your iPhone or Android phone will automatically connect every time you step into your car, ensuring a lag-free experience.
Yes, our kits feature a Plug-and-Play retrofit design with vehicle-specific factory harnesses, meaning there is no need to cut, splice, or alter your car’s original electrical wiring. If you are comfortable with basic dash disassembly, you can complete the installation using our detailed instruction manuals. To ensure complete peace of mind, we also provide comprehensive, online 1-on-1 technical assistance. If you are unsure, any local car audio shop can easily install it for you.
We handle and process most orders within 1-2 business days. For international orders, shipping typically takes between 7-14 business days depending on your location. A trackable shipping number will be emailed to you immediately upon dispatch.
We offer a 14-day standard return policy from the date you receive your package. Because automotive electronics require strict handling, the item must be uninstalled, unused, undamaged, and inside its complete original packaging to be eligible for a return. Please note that AUVETO does not provide prepaid return labels; customers are responsible for paying their own return shipping costs. Please contact auveto@gmail.com to initiate an official return before sending anything back.
Customer satisfaction is our highest priority. If you experience any fitment issues, software bugs, or installation confusion, please reach out directly to auveto@gmail.com or contact us at WhatsApp +86 13592970117. Our dedicated technical support team will evaluate your situation right away and guide you through a step-by-step resolution.